The privacy policy was updated on :17/08/2024
Preliminary article – General
This privacy policy has been drawn up to inform customers and users in a fair and transparent manner about the use made of their personal data, and about the rights and guarantees they have in this respect.
Definitions
Privacy Policy: Refers to this document, also known as the Charter or Privacy Policy.
GCS: Refers to the general terms and conditions of sale published by the service provider for its customers.
Site: Refers to the service provider’s website https://kunawo.com.
Service provider: Refers to the company listed in article 1 of the Charter.
Client: Refers to any person who purchases or intends to purchase services or products from the service provider.
User: Refers to any Internet user browsing the website.
CNIL : Commission Nationale de l’Informatique et des Libertés.
GDPR: General Data Protection Regulation 2016/679 of 27 April 2016.
Personal data: any information relating to an identified or identifiable natural person (CNIL).
Processing or processing of personal data: Operation, or set of operations, relating to personal data, regardless of the process used (collection, recording, organisation, storage, adaptation, modification, retrieval, consultation, use, communication by transmission or dissemination or any other form of making available, matching). (CNIL)
Customer relations : Refers to the creation and retention of a company’s customers. In the context of this Charter, advertising targeting is excluded.
Article 1 – Scope
This Confidentiality Charter applies both to the use of the site https://kunawo.com and to the company Ahlin A (EI) N° de SIRET : 89090104400010 located in Strasbourg, and represented by Mr. Ahlin A, Compliance and digital transformation Consultant’ activities, hereinafter referred to as the ‘company’
Article 2 – Person responsible for processing
The person responsible for processing your data is :
Ahlin A
E-mail : dpo[at]kunawo.com
The customer or user is invited to specify their request in order to make it easier to deal with. They agree to be contacted in connection with their request.
Article 3 – Types of personal data collected
The company informs the user or customer that it may collect or obtain personal data communicated by the latter when browsing the site (by means of fields to be filled in, a contact form, a questionnaire, by subscripting to a Newsletter for example) when using the website.
This data may also be collected directly from customers who consent to the transmission of their personal information for the purposes of the services provided.
The data collected may include: surname, first name, address, e-mail address, telephone numbers, bank details in the case of payment for a service, SIRET number where applicable, and any other information required to meet the needs of the user or customer, whether required or optional at the time of collection.
Comments
When you leave a comment on our site, the data entered in the comment form, your IP address and your browser’s user agent are collected to help us detect undesirable comments.
When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.
An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to verify your use of the service. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is validated, your profile picture will be publicly visible next to your comment.
Media
If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website can download and extract location data from these images.
Contact forms
When you submit information via the contact form, you acknowledge that you have read the legal notice and consent to the processing of your personal data in the context of this exchange.
The data collected via the contact form enables us exclusively to respond to your request and to contact you again within the same framework. We do not share this information with any other intermediary, apart from the fact that an extension integrated into this site allows us to retrieve it.
Cookies
If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is purely for your convenience, so that you do not have to enter this information if you leave another comment at a later date. These cookies expire after one year.
If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
When you log on, we will set a number of cookies to record your login details and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you tick ‘Remember me’, your connection cookie will be kept for a fortnight. If you log out of your account, the connection cookie will be deleted.
By modifying or publishing a publication, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools and track your interactions with this embedded content if you have a logged-in account on their website.
Statistics and audience measurement
We may measure the audience on the website in order to adapt our content and respond more favourably to your expectations.
Article 4 – Purpose of collecting personal data
The user’s or customer’s personal data is collected for processing purposes, in particular to provide the services offered and to manage customer relations.
Article 5 – Purposes and legal basis of data processing
Users or customers are informed that their personal data collected by the company may be processed.
As part of the use of the website, the user’s personal data is processed for the purposes of meeting their needs and managing customer relations. The legal basis for this processing is consent and the fulfilment of contractual obligations.
With regard to the customer in the contractual context, the purpose of processing the personal data collected is to perform the service provided by the service provider and to manage the customer relationship. The legal bases for this processing are consent and the fulfilment of contractual obligations.
Certain personal data collected may also be processed (used, archived) in order to comply with legal or regulatory obligations.
Article 6 – Recipients of personal data and personal data transfer policy
The personal data collected by the company is in principle intended for internal use by the company. No personal data is intended to be transferred to a third party. Consequently, there are no plans to transfer data outside the European Union.
However, certain data collected may be communicated in accordance with the provisions in force in order to satisfy legal or regulatory requirements, or to authorised authorities who require access. In cases where the law requires the consent of the persons concerned, no data may be transferred or communicated without their agreement.
Article 7 – Protection of the privacy of children and protected persons
The company’s website is not intended for use by minors.
Minors who inadvertently find themselves on this site are asked not to provide any information and to leave immediately by closing the page(s) of the site.
Minors accompanied by their legal guardians or adults accompanied who are interested in the services provided by the company are under the responsibility of their legal representatives, who are responsible for ensuring the protection of their personal data.
Article 8 – Personal data security
The company undertakes to implement all possible measures to ensure that the personal data collected from its users is protected against theft and to take all necessary steps to ensure that it does not come into the possession of unauthorised third parties.
However, the Internet is an open environment, and the protection systems used on websites and email systems are also often the target of malicious attacks. Against this backdrop of constant monitoring, the company relies on awareness-raising as an essential means of securing data. The service provider is therefore calling on the vigilance of the user or customer to ensure the first level of protection by being particularly vigilant every time they are asked to provide their personal information. This awareness will include periodic reminders of good practice.
In view of the increasing number of ill-intentioned people or bogus organisations contacting the public in search of personal information, the service provider urges you to adopt the following life-saving reflexes:
If it’s a telephone call: hang up, then double-check your service provider’s usual number and call that number again for verification purposes. Systematically report fraudulent numbers to the relevant authorities.
If it is a website that even resembles the company’s website: double-check the URL (website address) to ensure that it is the usual website address. Make sure there are no spelling mistakes in the URL or that the extension (.com .fr .eu has not changed) for example.
If it’s an email or text message: don’t click on the links you receive. Always contact the company via the usual channel to check that the solicitations are genuine.
Where the purpose allows, anonymisation could also be used to increase the security of users‘ and customers’ personal data.
Article 9 – Rights of users
In addition to their right to information, users or customers have the right of access (art. 15 RGPD) to their personal data held by the company, as well as the right of rectification (art. 16 RGPD), deletion (art. 17 RGPD) and request for portability (art. 20 RGPD). Users or customers also have the right to object to the processing of their personal data (art. 21 GDPR).
To exercise these rights, any person with an interest may send a request to: dpo[at]kunawo.com
If, after contacting us, you feel that your ‘Data Protection’ rights have not been respected, you may submit a complaint to the CNIL.
Article 10 – Retention period for personal data
Unless an express request for deletion is made or legal provisions limit its application, the user’s personal data :
- the user’s personal data will be kept until the end of the service provided to the user’s needs, as part of the management of the customer relationship and, at the latest, for a period of 3 years from the date of the user’s last interaction with the company.
- Customer data will be kept for the duration of the contractual relationship. This period may be extended to 5 years, which covers the limitation period for liability claims under ordinary law. In this respect, or to comply with legal obligations, certain data may be archived in such a way as to guarantee its integrity and security.
- where processing is based on compliance with the legal and regulatory obligations in force, the data will be kept for the maximum period stipulated for the type of data or document in the applicable legislation.
Article 11 – Information relating to the use of cookies
Other data, particularly technical data, is collected during your browsing by a system of cookies for statistical purposes. These files stored on your computer enable ttps://kunawo.com to record information relating to your browsing of this site (pages viewed, date and time of viewing, etc.).
Under no circumstances does this data enable us to identify you. Their sole purpose is to help us provide you with easier access to the services offered and to improve this site.
What is a cookie?
A cookie is a small computer file. It is used to analyse user behaviour when visiting a website, reading an e-mail, installing or using software or a mobile application.
Cookies are managed on your computer by your web browser. This site uses two types of cookies:
Strictly necessary cookies
These are cookies that are necessary for the operation of our site. They enable you to use the main features of our site (for example, access to your account). Without these cookies, you will not be able to use our site normally. These cookies are placed by https://kunawo.com and are used solely for the operation of our site.
Analytical cookies
These are cookies that enable us to monitor the use and performance of our site and improve its operation (for example, the pages most frequently consulted, etc.).
Accept or refuse cookies
You have the right to accept or refuse cookies. This is done via the banner that appears at the bottom of the site’s pages. You must click on the ‘Yes, I accept’ button to accept the deposit of cookies.
As long as you do not click on this button, the site’s cookies are blocked.
Cookies are stored for 30 days.
Managing cookies
There are various ways of managing cookies, in particular via the banner mentioned above or by setting your browser parameters.
Setting your browser parameters
You can choose to deactivate these cookies at any time. Your browser can also be set to notify you when cookies are placed on your computer and ask you to accept them or not. You can accept or refuse cookies on a case-by-case basis or systematically refuse them once and for all.
We would remind you that the settings you make may alter your conditions of access to our services requiring the use of cookies.
The configuration of each browser is different. It is described in your browser’s help menu, which will tell you how to modify your cookie preferences.
For further informations on cookies, please refer to our cookies policy.
Article 12 – Limitation of liability
12.1 – Technical liability
The service provider endeavours to provide secure access to its site. However, it cannot be held responsible for any direct or indirect damage, including inaccessibility to the site, loss of data, deterioration, destruction or viruses that may affect your computer equipment, and/or the presence of viruses on its site. It is the responsibility of Internet users to take all appropriate measures to protect their computer equipment, data or software, in particular against computer viruses.
12.2 – Site content
The service provider undertakes to make the website https://kunawo.com accessible. However, it declines all responsibility in the event of difficulties accessing its site or interruptions to the connection, whatever the causes. It is available, in good faith, to propose, as far as possible, alternative solutions to the customer or user who experiences difficulties in accessing it.
12.3 – Hyperlinks
When browsing the site, the hypertext links set up to other sites on the Internet do not engage the responsibility of the company with regard to their content or the links they contain, as well as their operating conditions (in particular management of personal data, etc.).
The possibility of establishing simple hypertext links to this site is subject to the prior agreement of the company.
All deep hypertext links, or links using the ‘framing’ technique (displaying a page in a frame within another site), are prohibited.
Article 13 – Intellectual property rights
Any representation or reproduction, even partial, of this site without the prior consent of the service provider may constitute an act of counterfeiting for which the counterfeiter may be held civilly and criminally liable.
Article 14 – Application of the Charter and future developments
This confidentiality policy comes into force as soon as it is published, without any time limit.
The company reserves the right to modify, update or correct the content of the Charter at any time and without prior notice. It undertakes to mention the date of publication on each new version.